Feedback and Complaints
Access Sydney Community Transport values your feedback. Making a complaint, giving a compliment or offering a suggestion can help us improve our service.
You can complete our feedback form online HERE
Alternatively, you can request a form from one of our staff members or write to us.
Access Sydney Community Transport
Suite 2 Level 1, 579 Harris Street
Ultimo NSW 2007
If you are a non-English speaking person, we can help through the Translating and Interpreter Service (TIS) on 131 450.
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service: