Head Office

Suite 2 Level 1, 579 Harris Street Ultimo NSW 2007 Australia

Strathfield Office

40-44 Augusta Street, Strathfield NSW 2135 Australia

Reception Hours    

Monday – Friday 9:00am – 4:00pm
(exluding public holidays)

Phone:  02 8241 8000
Fax:        02 9282 9089
Email:   admin@accesssydney.org.au

We’re here to help! 

To request a call back from us, or for more information complete the form below.

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Making a complaint, giving a compliment or offering a suggestion can help us improve our service.

If you wish to make a complaint or offer us a suggestion or compliment, you can:

Call us:

  • If you need immediate assistance with a complaint, please call us directly on (02) 8241 8000. You can talk with any of our staff, and if you’re not happy with their response you can speak to the Service Manager;
  • If you are deaf, hard of hearing or have a speech impairment, you can use the National Relay Service
  • If you are a non-English speaking person, contact us through the Translating and Interpreter Service (TIS) on 131 450.

Write to us:

  • Complete the online form HERE
  • Send us a letter:
    Access Sydney Community Transport
    Suite 2 Level 1
    579 Harris Street
    Ultimo, NSW 2007