Village to Village User Survey

• 1. Which Village to Village service do you use? (Select as many as you use) *
  1. Which Village to Village service do you use? (Select as many as you use)

  Purple Orange Green Blue
• 2. Which Suburb do you live in? *
• 3. What age group do you fit into? *
  3. What age group do you fit into?

  Under 15 15 - 19 20 - 29 30 - 39 40 - 49 50 - 59 60 - 69 70 - 79 80+
• 4. Which gender do you identify with? *
  4. Which gender do you identify with?

  Female Male Intersex Do not wish to answer
• 5. What is your cultural background? *
  5. What is your cultural background?

  Chinese Aboriginal or Torres Straight Islander Australian Russian Greek Do not wish to answer Other Other
• 6. How long have you used the service? *
  6. How long have you used the service?

  More than 6 yrs 3 to 5 years 1 to 2 years Less than 1 year
• 7. Where are you going today? *
  7. Where are you going today?

  A hospital or medical appointment Shopping Work Park or recreactional activity Other Other
• 8. Are you using the V2V to connect to other transport modes? *
  8. Are you using the V2V to connect to other transport modes?

  Yes No
• 8a. What kind of transport connection are you making? *
  8a. What kind of transport connection are you making?

  Car Railway Station STA bus stop another V2V Shuttle bus Other Other
• 9. Will you continue to use the V2V in the future?
  9. Will you continue to use the V2V in the future?

  Yes No
• 10. Can you understand the timetable? *
  10. Can you understand the timetable?

  Yes No
• 11. Does the V2V arrive on time? *
  11. Does the V2V arrive on time?

  Never Sometimes Often Always
• 12. How could the service be improved?
• 13. Do you use social media? (If yes please like us on Facebook at
  www.facebook.com/accesssydney) *
  13. Do you use social media? (If yes please like us on Facebook at
  www.facebook.com/accesssydney)

  Yes No

• Social Well Being

• Please respond to the following statements

  Please respond to the following statements	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Sure
  The service allows me to maintain my independence	The service allows me to maintain my independence Strongly Agree	The service allows me to maintain my independence Agree	The service allows me to maintain my independence Disagree	The service allows me to maintain my independence Strongly Disagree	The service allows me to maintain my independence Not Sure
  I trust the service	I trust the service Strongly Agree	I trust the service Agree	I trust the service Disagree	I trust the service Strongly Disagree	I trust the service Not Sure
  The service staff treat me with respect	The service staff treat me with respect Strongly Agree	The service staff treat me with respect Agree	The service staff treat me with respect Disagree	The service staff treat me with respect Strongly Disagree	The service staff treat me with respect Not Sure
  The service helps me to stay healthy	The service helps me to stay healthy Strongly Agree	The service helps me to stay healthy Agree	The service helps me to stay healthy Disagree	The service helps me to stay healthy Strongly Disagree	The service helps me to stay healthy Not Sure

• Being Part of Your Local Community

• Please respond to the following statements

  Please respond to the following statements	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Sure
  The service provides me with opportunities to interact with others in my community	The service provides me with opportunities to interact with others in my community Strongly Agree	The service provides me with opportunities to interact with others in my community Agree	The service provides me with opportunities to interact with others in my community Disagree	The service provides me with opportunities to interact with others in my community Strongly Disagree	The service provides me with opportunities to interact with others in my community Not Sure
  Without the service, I would find it difficult to get to activities like shopping, medical appointments or social outings	Without the service, I would find it difficult to get to activities like shopping, medical appointments or social outings Strongly Agree	Without the service, I would find it difficult to get to activities like shopping, medical appointments or social outings Agree	Without the service, I would find it difficult to get to activities like shopping, medical appointments or social outings Disagree	Without the service, I would find it difficult to get to activities like shopping, medical appointments or social outings Strongly Disagree	Without the service, I would find it difficult to get to activities like shopping, medical appointments or social outings Not Sure
  The service vehicles are suitable for my transport needs	The service vehicles are suitable for my transport needs Strongly Agree	The service vehicles are suitable for my transport needs Agree	The service vehicles are suitable for my transport needs Disagree	The service vehicles are suitable for my transport needs Strongly Disagree	The service vehicles are suitable for my transport needs Not Sure
  This free services allows me to afford other goods or services (e.g. medication, health care, food, home care)	This free services allows me to afford other goods or services (e.g. medication, health care, food, home care) Strongly Agree	This free services allows me to afford other goods or services (e.g. medication, health care, food, home care) Agree	This free services allows me to afford other goods or services (e.g. medication, health care, food, home care) Disagree	This free services allows me to afford other goods or services (e.g. medication, health care, food, home care) Strongly Disagree	This free services allows me to afford other goods or services (e.g. medication, health care, food, home care) Not Sure