Client Fees

Client Fees

Access Sydney Fee Schedule effective from 1 June 2026

Fee Schedule effective from 1 June 2026

Increase to Client Contributions Letter

Increase to Client Contributions Letter

Clients are expected to contribute to the cost of their service. While our services are subsidised by the government, a client contribution is a requirement. We strive to keep client fees to a minimum. If you are experiencing serious financial difficulty, please contact us to discuss some alternative options.
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Group Social Outings

Fee excludes any extra costs such as meals/entry fees to a venue. Fees for after hours and overnight outings will be determined separately.
(Same fee applies for carers)

●   Weekdays (Monday-Friday): $15 (Full Day)

●   Weekdays (Monday-Friday): $10 (Half Day)

●   Weekend (Saturday): $25

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Group Shopping Trips

Group Shopping Trips (return)

Support provided for assisted shoppers.

●  Unassisted: $10.00

 Assisted: $14.00

Pop to the Shops (return)

Book a time that suits you to travel to your local shopping centre.

●  $20.00

Independent shoppers. Minimum 30 minutes

All Shopping Services – Shopping limit is 4 bags totalling 16 kg

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Personal Transport

To and from post office, banks, visiting family or friends, medical centres, etc. (All personal transport 1 bag limit up to 4 kg)

●  Service chare: $6.00

●  Within 10 kms: $1.30/km

●  Over 10 kms (the portion exceeding 10 km): $1.60/km

Indirect Transport

Sometimes we may give you the choice of using a taxi if we cannot provide a direct service for you. The use of taxi services is limited and you may need to pay an extra cost for this service.

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Transport to Public Hospitals

 

To Public Hospitals not including day centres, respite, or medical centres in the hospitals.

●  $9.00 each way up to 10km
and $1.60/km the portion exceeding 10 km

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Social Support

1 on 1 Social Support

Volunteer home visiting services and accompanied activities for clients living in the South East Sydney Social Support Service Area.

Per hour: $10 (Limited availability)

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Cancellations

24 hours notice is required to cancel a trip. Call us on (02) 8241 8000 to cancel your booked trip.

Cancellation Fee (All services)

Cancellation Fee With 24 hours notice: $0

No or late notice: $9

All private/ Home Care Package program (HCP)/ National Disability Insurance Scheme (NDIS) clients please call us on (02) 8241 8000 for more information.

Service Area

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