COVID-19 Wellbeing Support
The impact of the COVID-19 pandemic has impacted everyone in different ways. Whether it’s your mental health, financial situation or something else – it is so important to know that you are not alone. We are all in this together and no issue is too small or insignificant enough to seek help out help or talk with someone about. At Access Sydney we understand how distressing this uncertain time is and we have developed this resource to help you find the support you need.
Access Sydney Social Check-Ins
At Access Sydney we want to help our community stay connected during this uncertain time and make sure all our clients have the services they need! We understand that staying at home has been a very lonely and isolating time for many. Our new Social Check-in initiative involves our friendly team members calling up our clients to catch up and see how they are going. This new initiative is aimed at helping our community stay connected and whilst staying safe.
Mental Health Support:
- FriendLine – 1800 424 287
Support service for if you are feeling lonely and need someone to talk to.
7 days a week – 10am to 8pm
- Lifeline – 13 11 14
A support service providing crisis support and suicide prevention services.
Operates 7 days a week – 24 hours a day
- Beyond Blue – 1300 22 46 36
Talk to a trained mental health professional who will listen and provide you with advice.
Operated 7 days a week – 24 hours a day
- Head to Health – https://www.headtohealth.gov.au/
An online resource for help with mental health and wellbeing.
- Black Dog Institute – https://www.blackdoginstitute.org.au/
A free online clinic providing a mental health assessment tool and other support service.
Support Navigating COVID-19 Guidelines:
- Older Persons Advocacy Network COVID-19 1800 237 981
For any issues or concerns you have regarding COVID-19
7 days a week – 6am to 10pm
- National COVID Older Persons Information Line – 1800 171 866
Provides information and support to senior Australians, their families or carer’s
Monday to Friday – 8:30am to 6pm AEST
Support Getting Essentials:
- Meals on Wheels – (02) 8219 4200
Meals on Wheels delivers meals to frail, aged people, people with a disability and carers
Monday to Friday – 8am to 4pm
- Foodbank – (02) 9756 3099
Australia’s largest food relief charity – contact them if you need food assistance
Monday to Friday – 8:30am to 4:30am
Financial Support:
- Service NSW – 13 77 88
They can provide you with helpful advice on what financial support is available based on your personal circumstance.
7 days a week – 24 hours a day
- Government Assistance – https://www.servicesaustralia.gov.au/individuals/centrelink
You may be eligible for financial assistance from the Australian Government.
Carers Support:
- Carers Australia – 1800 242 636
Provides information, education and support for carers, including carer support groups
Monday to Friday, 9am-5pm
- Carer Gateway – 1800 422 737
A support call service for information on caring for older individuals
Monday to Friday – 8am to 5pm
- Carers NSW – https://www.carersnsw.org.au/resources/carer-resources
Online factsheets and resources for carers during COVID-19
At Access Sydney the wellbeing of our clients is always our number one priority. If you need any more assistance or information regarding any of the above resources or need someone to talk to you are always welcome call us on (02) 8241 8000, Monday to Friday – 9am to 5m. Remember to stay safe and look out for yourself and others.